A company profile on Xomyx can be reliable if certain requirements are met.
Xomyx requires business owners to provide proof of ownership before activating a company registration.
This proof significantly reduces the risk of false or fraudulent entries and increases the trustworthiness of profiles for customers and business partners.
How reliability is specifically enhanced: - Verified proof of ownership: Only those who credibly prove ownership can manage the profile.
This limits fraudulent registrations.
- Reduction of fraud: The required verification process reduces the number of fake company profiles, making the platform more secure.
- Transparency for customers: Verified profiles can be clearly marked as checked, which helps customers make informed choices.
- Owner responsibility: Registered owners have a vested interest in providing accurate information because their reputation is at stake.
Additional points for customers to consider:
- Check information such as address, phone number, and website for plausibility.
- Look for a verification badge or evidence of proof of ownership.
- Read reviews and compare information with external sources (commercial register, company website).
- Contact the company directly if anything seems unclear.
Conclusion: A company profile on Xomyx is generally reliable if the platform consistently requires proof of ownership and actively prevents fraudulent registrations.
Customer-side checks (establishing contact, verifying with external sources) further increase security and protect against remaining risks.
No. Xomyx does not delete negative reviews.
While our AI system includes moderation features, these are designed to remove abusive, illegal, or clearly fake content—not to suppress legitimate criticism.
Customers have the right to openly express their honest opinions.
Many review platforms handle criticism similarly:
They do NOT allow negative reviews.
When a provider tries to delete bad reviews or discourage users, it usually leads to distrust and can damage the confidence of potential customers.
A better strategy is to respond constructively to critical reviews: reply promptly, offer concrete solutions, and demonstrate that complaints are taken seriously.
This improves reputation more in the long run than suppressing negative feedback.
There are two different ways to submit a review on xomyx.
2. A company invites you to submit a review.
3. You submit a review on your own initiative by following these steps:
4. How to submit a service review
5. Submit a service review if you want to share a specific service experience you had with a company.
6. Log in to the Xomyx website.
7. Enter the name of the company you want to review and click Show all results. Then click on the company to view its profile.
8. On the company's profile page, click Submit a review.
9. Under Rate your experience, select the number of stars.
10. In the field under Describe your experience, write about your purchase or service experience.
11. Enter the date of the experience. Your review must refer to an experience you had within the last 12 months. 12. Give your review a title.
However, they must meet two conditions:
The company must have collected at least 25 reviews in the last 12 months.
The company must have the status label "Asks its customers for reviews."
Companies that meet these two requirements will then be listed in the respective category according to their XomyxScore and the number of reviews.
These criteria ensure that the companies listed in a category's ranking continuously gather customer feedback, thereby actively creating transparency and trust.
If you no longer wish to use your XOMYX business account, this article provides information on how to delete your account and what effect this will have on your company's public profile page. We're sorry to see you go!
You're welcome back anytime.
If you can't access your account because you no longer have access to the registered email address, don't know who the current administrator is, or need to verify ownership as part of a profile summary, we can help you regain access.
Simply follow the steps in this article to verify your access and regain control of your company profile.
YES
Images and videos give your business the power to speak for itself. Use high-quality photos to highlight details—textures, colors, and craftsmanship—that words alone can’t capture. Show different angles, close-ups, and context shots that help customers imagine the product in their lives.
Short videos add motion and personality.
Demonstrate how a product works, show it in use, or offer a quick behind-the-scenes tour of your process. Keep each video under the 100 MB limit so uploads are smooth and accessible; aim for clear lighting, steady framing, and concise clips that get to the point.
Combine visuals with brief captions that explain benefits, materials, or sizing.
A strong cover image paired with one or two short demos will often convert browsers into buyers.
Regularly update your gallery to reflect new offerings and seasonal changes—fresh content keeps your presentation lively and trustworthy.
