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W3Schools.com

Looking to grow your business?

Strengthen your reputation with real, trustworthy customer reviews on Xomyx — a platform built to help you earn credibility, attract new customers, and show people why they should choose you.

W3Schools.com

Where Trust Meets Opportunity

Trusted Reviews

Xomyx is dedicated to protecting the authenticity, integrity, and transparency of online consumer feedback.

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Xomyx is proud to partner with the Coalition of Trust, reinforcing our commitment to security, reliability, and industry best practices.

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Frequently Asked Questions

Got questions? We've got answers. Delve into our Frequently Asked Questions (FAQs) section to find comprehensive information about your inquiries.

A company profile on Xomyx can be reliable if certain requirements are met.

Xomyx requires business owners to provide proof of ownership before activating a company registration.

This proof significantly reduces the risk of false or fraudulent entries and increases the trustworthiness of profiles for customers and business partners.

How reliability is specifically enhanced: - Verified proof of ownership: Only those who credibly prove ownership can manage the profile.

This limits fraudulent registrations.

- Reduction of fraud: The required verification process reduces the number of fake company profiles, making the platform more secure.

- Transparency for customers: Verified profiles can be clearly marked as checked, which helps customers make informed choices.

- Owner responsibility: Registered owners have a vested interest in providing accurate information because their reputation is at stake.

Additional points for customers to consider:

- Check information such as address, phone number, and website for plausibility.


- Look for a verification badge or evidence of proof of ownership.

- Read reviews and compare information with external sources (commercial register, company website).

- Contact the company directly if anything seems unclear.

Conclusion: A company profile on Xomyx is generally reliable if the platform consistently requires proof of ownership and actively prevents fraudulent registrations.

Customer-side checks (establishing contact, verifying with external sources) further increase security and protect against remaining risks.

No. Xomyx does not delete negative reviews.

While our AI system includes moderation features, these are designed to remove abusive, illegal, or clearly fake content—not to suppress legitimate criticism.

Customers have the right to openly express their honest opinions.

Many review platforms handle criticism similarly:

They do NOT allow negative reviews.

When a provider tries to delete bad reviews or discourage users, it usually leads to distrust and can damage the confidence of potential customers.

A better strategy is to respond constructively to critical reviews: reply promptly, offer concrete solutions, and demonstrate that complaints are taken seriously.

This improves reputation more in the long run than suppressing negative feedback.

YES

A clear, appealing presentation and targeted advertising alongside reviews: 
This is how you optimally utilize both elements to build trust and increase sales.

Start with a strong product presentation 
– High-quality images: Use multiple photos from different angles. Show product details, materials, and application in real
-world settings. Shots taken in natural light often appear more authentic than studio photos. 
– Short videos: Show the product in action—assembly, functionality, or a short unboxing. 
Videos explain features faster than text and increase engagement.
 – Consistent design: Use a uniform format for images and videos (colors, fonts, composition). 
This creates brand recognition and appears professional.
– Mobile-optimized: Many users view content on their smartphones. Ensure legible fonts, fast loading times, and vertical videos/images.

Product focus: Use storytelling – Show use cases: Everyday examples or customer testimonials illustrate the benefits. 
– Highlight advantages: Briefly and concisely explain which problems the product solves and what advantages it offers over alternatives. 
- Call to Action: Every presentation should have a clear next step (Buy, Learn More, Request a Demo).

Advertising next to reviews: Leverage proximity to trust 
– Choose placement strategically: Place ads directly next to customer reviews to reach potential customers at the moment of trust. 
People who read reviews are often more ready to buy. 
- Relevant messaging: Use social proof in the ad (e.g., "Popular with 1,200 customers"), but avoid misleading statements. 
Short, clear, and trustworthy messages work best. 
- Format testing: A/B test headlines, images, and offers. Sometimes a customer experience image works better, sometimes a simple product photo. 
- Timing and context: Show promotional offers or complementary products precisely when users are reading reviews—e.g., a special price on accessories that are frequently mentioned in the comments.

Linking content together – Integrate reviews into product content: 
Short quotes from real reviews in product images or videos increase credibility. 
- Use user photos: With permission, real customer photos can be part of the presentation. 
This increases authenticity.
 - Maintain transparency: Clearly label advertising content. Authentic presentation builds long-term trust.

Measurement and optimization - Define KPIs: Conversion rate, dwell time, click-through rate alongside reviews, and average rating should be checked regularly. 
- Use feedback: Analyze reviews, answer frequently asked questions in the product description, and specifically address recurring criticisms. 
- Continuous updates: Regularly refresh products, images, and ads—seasonal adjustments and new customer photos bring fresh momentum.

Example implementation
 - Landing page: Heroic image + short video at the top, followed by top reviews with a highlighted ad for accessories. 
Call to action: "Now with a 10% introductory discount." 
- Social ads: Short 15–30 second video with an application example, next to it a sidebar with three real star ratings and a direct link to the shop. 
- Email follow-up: After purchase, a review is requested; Positive reviews can be used as user-generated content (UGC) in future product ads.

In conclusion, combine high-quality images and videos with targeted advertising alongside reviews to increase visibility, credibility, and conversions. 
Authenticity, clear communication of benefits, and continuous testing are the keys to success.

There are two different ways to submit a review on xomyx.

2. A company invites you to submit a review.

3. You submit a review on your own initiative by following these steps:

4. How to submit a service review
5. Submit a service review if you want to share a specific service experience you had with a company.

6. Log in to the Xomyx website.

7. Enter the name of the company you want to review and click Show all results. Then click on the company to view its profile.

8. On the company's profile page, click Submit a review.

9. Under Rate your experience, select the number of stars.

10. In the field under Describe your experience, write about your purchase or service experience.

11. Enter the date of the experience. Your review must refer to an experience you had within the last 12 months. 12. Give your review a title.

Once a business has received at least one review and is assigned to a category, it will be displayed on the corresponding category page—but only in the country where its domain is registered. This means:

Minimum requirements: It needs at least one public review and a defined category.

Country-specific display: Visibility depends on the domain registration (example: .de → Germany, .fr → France).

Impact on discoverability: Users searching the same category in another country will not automatically see the business, even if reviews exist.

Practical consequence: Businesses that want to be visible internationally should use domains or local listings in their respective target countries or ensure that their domain registration reflects the desired target region.

In short: Review + Category = Listing—but only within the country determined by the domain.

Registering a company or business profile can lead to problems if not all information is correct and complete. Common errors and how to avoid them:

Missing required fields: Check that you have filled in all required fields (company name, legal form, contact person, address). Incomplete entries often lead to queries or rejection.

Unclear or incomplete documents: Only upload valid, official documents (e.g., commercial register extract, business registration, list of shareholders). Ensure that scans or photos are clearly legible and have no cropped edges.

Outdated or incorrect contact information: Enter your current email address and phone number. Incorrect or unreachable contact information will delay verification.

Discrepancies in company data: The company name, address, and authorized representatives must match the information entered in the form in the uploaded documents.

Missing verification steps: Some platforms require additional confirmation via email, phone, or mail. Follow all verification instructions.

File format and size restrictions: Please note the permitted file types (PDF, JPG) and maximum file size.

Practical checklist before submitting:

1. Are all required fields completed?

2. Are the official documents up-to-date and legible?

3. Is the contact information correct?

4. Do the details match the documents?

5. Have all confirmation steps been completed?

6. Are the file format and size correct?

If problems persist after checking, please contact the platform's support team with a brief description of the issue and attach the relevant documents. This will expedite the resolution process and avoid unnecessary follow-up questions.

However, they must meet two conditions:

The company must have collected at least 25 reviews in the last 12 months.

The company must have the status label "Asks its customers for reviews."

Companies that meet these two requirements will then be listed in the respective category according to their XomyxScore and the number of reviews.

These criteria ensure that the companies listed in a category's ranking continuously gather customer feedback, thereby actively creating transparency and trust.

If you no longer wish to use your XOMYX business account, this article provides information on how to delete your account and what effect this will have on your company's public profile page. We're sorry to see you go!

You're welcome back anytime.

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